FAQs

WHAT ARE THE T&CS OF THE ALCHEMIST PRICE PROMISE?

BELOW ARE THE TERMS & CONDITIONS FOR OUR PRICE PROMISE:

*COMPETITORS MUST BE BUSINESSES USING THE SAME MACHINES AS THE ALCHEMIST LASER CLINIC OR PROVIDING A LIKE-FOR-LIKE SERVICE TO OURS.

*COMPETITORS MUST BE OPERATING FROM A COMMERCIAL PREMISES. BUSINESSES OPERATING FROM RESIDENTIAL PROPERTIES WILL NOT BE CONSIDERED FOR OUR PRICE PROMISE POLICY.

*COMPETITORS MUST HAVE HEALTH CANADA

APPROVED MACHINES.

*THE PRICE PROMISE POLICY IS VALID UP TO 7 DAYS FROM THE TIME OF BOOKING.

*IF YOU PRICE MATCH AFTER A BOOKING, THE DIFFERENCE WILL BE GIVEN IN THE FORM OF A MONEY OFF COUPON FOR FUTURE TREATMENTS.

* THE POLICY IS ONLY APPLICABLE FOR COMPETITORS OPERATING IN THE CITY OF OTTAWA.

What should I expect at my consultation?

You will be warmly welcomed to one of our treatment rooms where one of our experts will ask you what treatment you were considering. If you are unsure what treatment you need, we will listen and address your concerns and then work closely with you to tailor a personalized treatment plan that aligns with your needs.

How do I book my consultation?

You can book your consultation online, by email (Info@alchmistlaser.ca) or by telephone at 613-514-0304.

 

Book a complimentary consultation with our experts and we will customize a laser treatment for hair removal plan tailored to your specific needs. Our consultants will apply for the promotion available at the time. 

What should I expect when I arrive at the clinic?

When you step into our clinic, you will be warmly welcomed by our friendly and experienced staff who will make you feel at ease. While you wait for your treatment, you will be given a choice of complimentary drinks while you fill out some digital forms and relax in our waiting room. You will then be led into one of our well-equipped treatment rooms where we will ensure to take care of your needs, ensuring your journey with us is both pleasant and rewarding.

What technology do you use for Laser Hair Removal and how do they differ?

At The Alchemist Laser Clinic, we bring you the latest technology in the market to make sure we provide you with the most versatile, safe and effective treatments available.

After a long 13-year wait since the last Candela Gentle Pro series release, the GentleMax Pro Plus finally launched in 2022. We are proud to say that we are the first clinic in Ottawa to bring the all-new Candela GentleMax Pro Plus Laser machine. The GentleMax Pro Plus Laser is the most effective machine for a laser hair removal service and is safe for all skin types. The Candela GentleMax Pro Plus is an award winning dual-wavelength laser hair removal system with a 755-nm Alexandrite laser and a 1064-nm Nd:YAG laser.

We are also proud to say we are one of the few clinics in Ottawa to have the Fotona SP Dynamis Pro Laser machine. Fotona’s gold-standard Nd:YAG laser technology delivers the powerful performance needed to handle a wide range of aesthetic applications, from skin rejuvenation and hair reduction to acne, vascular treatments and much more. The Nd:YAG laser on the SP line supports Fotona’s high-speed L-Runner Pro and S-11 Nd:YAG Scanner for ultimate procedural speed, safety and efficiency in large-area treatments.

Moreover, the revolutionary new ultra-long-pulse Fotona PIANO mode enables deeply penetrating Nd:YAG bulk heating while simultaneously keeping the epidermis safe and comfortable. Fotona’s Nd:YAG lasers incorporate revolutionary pulse-control technology and a proprietary three-dimensional treatment pattern (FRAC3®) to provide safe and effective hair removal. Unlike other wavelengths, only Nd:YAG is safe to use on all skin types. Fotona’s innovative system effectively targets surface treatment areas while leaving surrounding tissues unaffected.

How long should I go in between Laser Hair Removal appointments?

Depending on your hair and skin type and the area being treated, you will usually require sessions of laser treatment for hair removal at 4–6-week intervals. Each part of the body has a different hair growth cycle, so the hair loss will vary depending on what phase your follicles are in at the time of treatment.

Can I have Laser Hair Removal over the top of tattoos?

No, unfortunately, we cannot apply our laser hair removal service over tattoos. We can treat around the tattooed areas with a gap of 3 cm.

What are the side effects from Laser Hair Removal?

Temporary side effects of choosing a “laser hair removal near me” may include: redness, itchy skin, mild follicle swelling, and irritation on the treated areas. The side effects listed here are normal post-treatment. It is important to follow the correct prep and aftercare for partial or full body laser hair removal to receive maximum results with minimal side effects.

What is the aftercare for Laser Hair Removal treatments?

For 24-48 hours after the laser treatment for hair removal, please avoid excessive sweating, hot showers, shaving, waxing, and plucking the treated area. For the first 5 days after the treatment, ensure that you liberally apply aloe vera to soothe your skin. After 48 hours, you can begin to apply our recommended PFB Vanish, which ensures that your skin is regularly exfoliated and soothed. PFB Vanish also prevents any skin irritation and ingrown hair. You will need to check that any treated areas are not exposed to direct sunlight for 14 days and to apply the product every day.

What skin tones can get Laser Hair Removal?

At The Alchemist Laser Clinics, we treat all skin tones with our medical grade Candela & Fotona Lasers. We offer two different laser machines, the GentleMax Pro Plus and Fotona SP Dynamis, to achieve safe and effective results tailored for your skin specific needs. As the best laser hair removal Ottawa clinic, we use the Fitzpatrick Classification scale to determine your skin tone at the consultation. Our laser technicians select the most suitable machine for your laser hair removal treatment. Please be advised that your settings may change throughout your course to ensure optimal results.

What is included in a Brazilian?

The Brazilian laser treatment for hair removal includes the full-frontal pubic area, bikini line and the peri-anal area.

How often do I need to get Laser Hair Removal?

Depending on the hair, skin type, and body area being treated, you will require our Ottawa laser hair removal treatments at 4-6 weeks intervals. For the facial area, treatments can be done at 2-4 week intervals. Each part of the facial and body area has a different growing cycle, so hair reduction will vary depending on what stage your follicles are in at the time of the treatment.

After each treatment, hair is reduced hence it is important to complete the course of 8 treatments and at consistent intervals for best results. We recommend a series of 8-10 treatments and maintenance treatments every 3-6 months for permanent hair reduction.

What do I need to do to prepare for my Laser Hair Removal appointment?
  • Shave your treatment area at least 12-24 hours before receiving our laser hair removal service.
  • Avoid chemical peels or laser resurfacing treatments at least 4 weeks before your treatment.
  • Exfoliate the treatment area at least 3 days before your treatment.
  • Ensure all fake tan is removed and there is no residual fake tan present on the skin 24 hours before your laser treatment for hair removal.
  • Allow 4 weeks prior to your treatment if you have had direct sun exposure. (Any kind of tanning or active sunbathing, with or without SPF). Allow 2 weeks prior to your treatment if you have had incidental sun exposure (stayed in the shade for the majority of the time during sunny periods, with or without SPF on).
  • Avoid using topical creams, moisturisers, body oils, colognes or perfumes to the area being treated 24 hours prior to treatment.
  • Do not wax, use depilatory creams or pluck hairs four weeks prior to laser treatment.
  •  
I have dark skin, can I get Laser Hair Removal?

Because we use only the most advanced medical-grade laser machines for our laser hair removal treatments, we can treat fair to darker skin tones. We offer two different laser machines, the Candela’s GentleMax Pro Plus and Fotona’s SP Dynamis, to achieve the safest, most effective results. Our laser technicians use the Fitzpatrick Classification Scale to determine your skin type at the consultation, allowing for the most suitable machine to be selected for our laser hair removal service. Your laser technician will assess your skin at each consultation and treat you using the most appropriate settings for your skin type and recent results. Your settings will change throughout the course of your laser hair removal treatments to ensure optimal results.

Does Laser Hair Removal hurt?

Laser hair removal is designed to target hair follicles with tiny high-heat laser beams. While you may not feel the heat, you may feel like your skin is being snapped with a rubber band. Each pulse lasts less than a second, producing a slight tingling feeling. In particularly sensitive areas, such as the upper lip, it may feel like a rubber band snap on the skin. We use Zimmer’s Cryo 6  cooling machine with our Fotona Laser machine which features cooled air for efficient pain treatment, swelling reduction and muscle relaxation. Unlike other cooling methods, such as contact cooling or ice packs, the Cryo 6 decreases the skin temperature quicker and keeps a constant dosage throughout the entire treatment time.

As the best laser hair removal Ottawa clinic, we also offer the Dynamic Cooling Device (DCD) with our Candela laser machine, which is a state-of-the-art, patented system that selectively cools the upper layers of your skin an instant before the laser energy pulse is applied which serves to minimise any discomfort caused by heat emitted from the laser itself.

Do you offer numbing for Laser Hair Removal?

We only recommend Zensa numbing cream, which is a fast-absorbing anesthetic that can be applied before and during a procedure to achieve maximum comfort for your clients. Zensa is formulated for all painful procedures.

For optimal painless Ottawa laser hair removal treatment, take a hot shower or clean area with an alcohol swab. Apply a thick layer of numbing cream, do not rub in. Cover the area with an air-tight wrap to support fast absorption. Leave numbing cream on for 30-40 minutes for laser hair removal.

You can purchase the Zensa numbing cream at The Alchemist Laser clinic during your consultation.

Will all the treated hair be removed in one session?

No, each laser treatment for hair removal provides 10%-15% hair reduction. It’s important to complete the initial course of 8 treatments and at consistent intervals for optimal results. We recommend a series of 8-10 treatments done at monthly intervals and maintenance treatments every 3-6 months for permanent hair reduction. You can choose to extend the intervals if you prefer to have a minimal reduction.

How does SP Dynamis Laser work?

The SP Dynamis Laser system combines two different lasers in one unit: The Er:YAG and the Nd;YAG. The combination of lasers breaks down cell structures in the targeted area while activating the tissues own restorative functions and promoting circulation for incredible, instant results.

Is SP Dynamis Laser painful?

The advanced technological system of this laser treatment means that it is faster, less invasive, cleaner and more tolerable than any other laser therapies. Our laser technicians will always ensure that you are as comfortable as possible during your facial, partial, or full body laser hair removal treatment.

What can I do to prepare for my SP Dynamis Laser?

As with all of our aesthetic treatments, it is important to schedule a one-on-one consultation with one of our laser technicians to discuss your specific skin type, medical history and aesthetic goals prior to any treatment.

What can I expect after my SP Dynamis Laser treatment?

While you may experience some redness or irritation at the treatment site, these effects will resolve themselves quickly and typically, results will be visible after one treatment though certain issues will benefit from a series of visits.

What Other treatments do we offer at our clinic?

With The laser machines we have at The Alchemist Laser Clinic, we offer over 40 different non-invasive laser skin and body treatments. Please refer to “Our Service” page for the list of all treatments we offer. You can also look at the “Concerns” page if you are not sure which treatment is best suitable for you.

The benefits of Booking your treatment with us include:

  • Facial treatment: non-invasive with minimal downtime
  • Body treatment: a minimally invasive form of aesthetic surgery designed to remove excess body fat.
  • Safe for all skin and body types
  • A painless facial procedure that gently heats deep tissue
  • Full face rejuvenation in just one session
  • Effective for mild skin laxity, fine lines, and uneven skin tone and texture
Do you treat hair loss at the Alchemist Laser Clinic?

Fotona’s HAIRestart® hair growth stimulation is an effective method of treating hair loss disorders. The Fotona hair restoration solution is focused on stimulating dormant hair follicles to promote hair growth. HAIRestart® enables treatments that ensure highly controlled delivery of energy and keeps the patient comfortable. Our Laser Technicians can effectively and safely deliver unique temporal and spatial temperature profiles to the scalp, resulting in increased tissue regeneration and the promotion of new follicle growth.

Key Advantages:

  • Prevention of further hair loss
  • Increase of hair density and thickness
  • Promotion of new follicle growth
  • No medications
How does the Fat reduction treatment work?

At The Alchemist Laser Clinic, we use the Fotona 4D laser TightSculpting® dual-wavelength, non-invasive treatment for sculpting and skin tightening on all body areas. The unique and super long Nd:YAG pulse mode is designed for homogenous tissue heating comfortably, safely and rapidly, by concentrating energy delivery to subcutaneously stimulate metabolism of fat cells, leaving the epidermis intact. The PIANO® mode extends the pulse durations to the seconds regime, resulting in full-thickness bulk heating with an overall synergistic tightening effect.

The second stage consists of a revolutionary non-ablative Er:YAG SMOOTH® mode, ideal for skin tightening. The intense, controlled surface tissue heating stimulates collagen remodeling and initiates neocollagenesis. The effects result in an overall improvement of laxity and elasticity in the treatment areas.

What is Fotona’s 4D Laser facelifting treatment?

Fotona4D® is a groundbreaking non-surgical face lifting procedure resulting in a rejuvenated, natural-looking appearance. If you’re searching for a non-invasive, safer anti-aging options, book you free consultation for Ottawa face lift services with one of our laser technicians at The Alchemist Clinic.

 

The Fotona 4D laser non-surgical facelift tightens, plumps, lifts, improves skin texture, and provides wrinkle reduction on the skin with the use of 4 unique laser modes: SMOOTH®, FRAC3®, PIANO®, and SupErficial™. And, with Fotona laser face lift there is no pain and no downtime!.

Advantages of Fotona4D®:

  • Tightening and volumization without the need for fillers or toxins
  • A full lifting treatment from the inside out
  • Immediate rejuvenation, tightening and glow
  • Improved skin complexion
  • Little or no downtime
  • No surgery, needles or anesthesia
What is the refund policy?

The Alchemist Laser Clinic has a No Refund Policy on purchases if you change your mind.